Buying a car during COVID-19
As a family run business that has been providing quality used cars for over 25 years, the health and safety of our staff and customers is of paramount importance to us. At each of our 4 Dealerships, we have implemented safety measures to ensure social distancing and a safe environment.
A contactless sale is also available when buying any car from The Dace Motor Group through our Click Reserve Collect and Home delivery subject to availability.
Whether you prefer to initially discuss your purchase by telephone, live chat or by email, we provide a facility to complete all documentation online and then collect your fully valeted and freshly sanitized car with no face to face contact.
When visiting our showrooms, we ask that all customers adhere to our procedures. These instructions are in place for everyone's safety and peace of mind and are clearly displayed throughout our showrooms and forecourts.
At all sites there are:
Hand Sanitizer points where we ask staff and customers to use these regularly whilst in our showrooms.
Sneeze Guards have been placed on to each customer facing desk, protecting staff and customers during a sales transaction.
Face Masks and Gloves are offered to all our customers on arrival.
Sealable bags for documentation and keys to be placed into.
Safe Zones for vehicle collections or vehicle viewings.
Unaccompanied Test Drives to ensure safe distances are maintained.
Cars go through a strict cleaning process which involves the use of an Air Conditioning Sanitizing Bomb, after a full valet has been completed. The steering wheel, gear stick and hand brake can also be wrapped in a protective film, if preferred.
If you are planning on visiting our site and you are showing symptoms of Covid19, or anyone in your household has had symptoms within the past 14 days, please DO NOT attend any of our showrooms or dealerships. Instead, contact a member of our team via phone, video call or email and postpone your visit until safe to do so.
These measures have been put in place to ensure that everyone who attends a Dace Motor Group Site, are as comfortable as possible with this current situation.